Plans & Licensing

TameFlare uses a tiered licensing model. Every installation starts on the Starter tier - free, no license key required. Paid tiers unlock higher limits and additional features.

Tiers

Features by Tier

Starter (Free)

• Full policy engine (14 operators, nested conditions)
• ES256 decision tokens
• Dashboard approvals
• All 8 connectors (GitHub, OpenAI, Anthropic, Stripe, Slack, Generic HTTP, Webhook, MCP)
• Slack approval workflow
• Encryption at rest (AES-256-GCM)
• Prometheus metrics endpoint
• 30-day audit retention
• CLI (tf init, tf run, tf status, tf logs)
• Community support (GitHub)

Pro ($29/mo)

Everything in Starter, plus:

• 90-day audit retention (vs 30-day Starter)
• Policy versioning - git-style history of policy changes
• Config export/import - backup and share gateway configs between environments
• Custom notification rules - e.g., only notify on high-risk denials
• Webhook callbacks - fire-and-forget on decisions
• 10 gateways, 10,000 actions/month
• Email support (48h response)

Team ($79/mo)

Everything in Pro, plus:

• Unlimited gateways
• Self-hosted gateway (coming soon) - run the gateway on your own infrastructure. Credentials stay in your environment, traffic never leaves your network. Dashboard handles config, approvals, and audit.
• Batch API - up to 20 actions per request
• 1-year audit retention
• Priority email support (4h response)

Enterprise (Custom)

Everything in Team, plus:

• Unlimited actions
• Self-hosted gateway - same as Team, with dedicated onboarding and deployment support
• SSO / SAML (planned)
• Dedicated support engineer
• Custom SLAs
• Compliance documentation

Billing

TameFlare uses Stripe for all billing on Managed Cloud. There are no license keys or activation codes to manage - your plan tier is determined by your Stripe subscription and stored in the database. For future self-hosted gateway deployments (Team/Enterprise), a signed JWT license token will be used for offline entitlement verification.

• Starter is free forever - no payment method required.
• Pro and Team are billed monthly via Stripe Checkout. Subscribe from the pricing page or from Account > Subscription in the dashboard.
• Enterprise is invoiced - contact enterprise@tameflare.com.

Upgrades take effect immediately. Downgrades take effect at the end of the current billing period. Your plan is tied to your organization, not to individual gateways.

Usage Tracking

Usage is tracked per organization per calendar month:

• Actions: Incremented after each successful action request. Batch requests count each action individually.
• Gateways: Counted from active gateways at check time.

When you reach a limit, the API returns 402 Payment Required with your current usage and a link to upgrade. Existing actions and policies continue to work.

Feature Gating

Features not included in your tier return 403 Forbidden with the required tier name. The dashboard shows a locked overlay on gated sections with an upgrade link.

Data Privacy

Managed Cloud (default): Your agent traffic routes through the cloud gateway at proxy.tameflare.com and is forwarded to upstream APIs. Credentials are encrypted at rest (AES-256-GCM). Configuration and audit data are stored in the hosted dashboard.

Self-hosted gateway (coming soon for Team/Enterprise): Traffic and credentials stay in your environment. Only metadata (domain, action type, decision, latency) is sent to the dashboard for audit and approvals. See System Architecture for details.

FAQ

What happens if my subscription lapses? Your organization falls back to Starter tier limits. Existing data is preserved. Resubscribe to restore your previous tier.

Can I upgrade mid-month? Yes. Upgrade via the dashboard subscription page and the new limits take effect immediately. You're charged the prorated difference for the remainder of the billing period.

How do I subscribe? Visit the pricing page and click the upgrade button for your desired tier. Stripe Checkout handles the rest.

Do I need a separate subscription per environment? No. Your plan applies to your organization. Create as many gateways as your tier allows. Use separate gateways for dev, staging, and production environments.

What happens if I downgrade from Team to Pro? Your instance immediately applies Pro tier limits. Here's what changes:

How do I subscribe to a paid plan? Visit the pricing page and click the upgrade button. Stripe Checkout handles payment securely. Your plan activates immediately after payment. For Enterprise, email enterprise@tameflare.com to schedule a call.

What payment methods do you accept?

Is there a refund policy? Yes. We offer a 30-day money-back guarantee on all paid tiers. If TameFlare doesn't meet your needs within the first 30 days, email info@tameflare.com for a full refund. No questions asked.

After 30 days, refunds are handled on a case-by-case basis.

Is annual pricing available? Yes. Toggle between monthly and annual billing on the pricing page. Annual plans save approximately 17% compared to monthly billing.

What happens when I hit my action limit? TameFlare uses a hard block at the action limit. When you reach your monthly action quota:

• New action requests return 402 Payment Required with your current usage and limit
• The response includes a link to upgrade
• Existing allowed actions, policies, and agents continue to work normally
• The counter resets on the 1st of each month (UTC)

There is no soft limit, grace period, or overage billing. If you're close to your limit, the dashboard overview shows a usage bar with a warning at 80%.

How do I contact Enterprise sales? Email enterprise@tameflare.com or visit the pricing page and click "Contact Sales". Enterprise includes:

• Dedicated Slack channel with the engineering team
• Custom SLAs (response time, uptime guarantees)
• Professional services (custom connectors, policy migration, training)
• Priority onboarding and training